Graduated with an MBA in Human Resources from Noble Institute of Science & Technology in July 2023, specializing in Human Resources Management and Personnel Administration. Gained valuable expertise in recruiting, performance management, and onboarding through academic training and professional experiences.
As a Human Resources Officer at SUNITA ENGINEERS PVT LTD, contributed to key HR functions, including recruitment, performance management, onboarding, and compliance documentation. Supported operational workflows by managing data, preparing reports, and maintaining production and inventory records.
constructionSkills
Recruitment & SelectionData EntryMS Office
workExperience
business
Human Resources Officer
SUNITA ENGINEERS PVT LTD · Full-time
jan2023 — jan2025
Visakhapatnam · On-site
Worked as an HR Officer in a leading refractory company operating across India, handling end-to-end HR operations including recruitment and selection, onboarding, employee data management, performance support, and internal documentation. The role involved extensive voice-based coordination and telephonic communication with candidates, employees, site supervisors, and management for recruitment updates, joining follow-ups, document verification, attendance clarification, and grievance handling. Regular call follow-ups, and daily call status updates were maintained through trackers and MIS reports to ensure smooth manpower deployment, operational continuity, and compliance with organizational processes.
business
Deputy Manager-Acquisition (Household)
IDFC FIRST Bank · Full-time
apr2022 — oct2022
Visakhapatnam · On-site
Worked as Deputy Manager – Acquisition, responsible for customer acquisition and relationship building for retail banking products. The role required active involvement in outbound tele calling, voice interactions, and follow-up calls to source and onboard customers for savings accounts, current accounts, and fixed deposits. Regular customer communication was maintained to explain products, resolve queries, complete documentation, and ensure seamless onboarding. Daily call reports, follow-up records, and customer interaction updates were maintained to track performance, achieve business targets, and ensure adherence to banking and compliance guidelines.
business
Relationship Officer
Axis bank (Quess Corp Limited) · Full-time
feb 2020 — oct2020
Visakhapatnam · On-site
Worked as a Relationship Officer focusing on customer acquisition, servicing, and cross-selling of banking products through continuous voice process engagement. Responsibilities included handling inbound and outbound calls, tele calling for lead generation, conducting call follow-ups, and providing customer support throughout the acquisition cycle. Maintained daily call logs, lead trackers, and follow-up updates to monitor productivity and conversion rates while ensuring quality customer service and compliance with organizational standards.
schoolEducation
school
Noble Institute of Science & Technology, Andhra University
MBA, Human Resource Management
2021 — 2023
Grade: 7.05
school
M.V.R. Degree College, Andhra University
Bsc, statistics
2016 — 2021
Grade: 7.53
school
Sri Surya Junior College, Board of Intermediate Education
MPC
2014 — 2116
Grade: 722
school
Vignan High School (Malkapuram), Board of Secondary Education (S.S.C)
