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Outbound calls
To explain our products and services to customers
Resolving queries and issues related to the universities and courses.
Required Candidate Profile:
Proficient in both verbal and written communication skills.
Capable of efficiently managing multiple critical tasks.
Strong communication abilities, with prior experience in customer care within any service-oriented industry being advantageous.
Possesses good computer literacy.
Proficiency in English, Hindi, and Telugu, along with a drive for professional advancement, is essential.
Ability to handle customer inquiries, provide product explanations, and offer relevant information.
Mandatory follow-up with leads through phone calls, emails, and WhatsApp messages
