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About the Role
As a Customer Advisor and Sales Coach at SIVA SANKAR MOTORS PVT LTD, you will play a pivotal role in enhancing customer experiences and driving sales performance. This is an exciting opportunity for individuals looking to kickstart their career in the automotive industry while honing their communication and coaching skills.
Key Responsibilities
- Engage with customers to understand their needs and provide tailored automotive solutions.
- Assist in driving sales by promoting various products and services to potential customers.
- Provide training and coaching to new sales team members to enhance their product knowledge and sales techniques.
- Collaborate with the sales team to develop effective strategies for increasing customer satisfaction and retention.
- Monitor sales performance metrics and provide feedback to improve team outcomes.
- Address customer inquiries and resolve issues in a timely and professional manner.
- Conduct presentations and workshops to educate customers about product features and benefits.
Required Qualifications
- Any degree from a recognized institution.
- Strong verbal and written communication skills.
- Ability to work effectively in a team-oriented environment.
- Basic understanding of sales principles and customer service practices.
- Proficiency in using basic computer applications (MS Office, etc.).
- Eagerness to learn and adapt in a fast-paced environment.
Good to Have
- Previous experience in customer service or sales (internships included).
- Knowledge of the automotive industry and market trends.
- Familiarity with CRM software and sales tracking tools.
- Ability to speak regional languages will be an added advantage.
What We Offer
- Competitive salary and performance-based incentives.
- Comprehensive training and development programs.
- A dynamic and supportive work environment.
- Opportunities for career advancement within the organization.
- Employee benefits including health insurance and wellness programs.
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Contact: hrmanager@sivasankarmotors.org · 9154168652
